567livePrivacy Policy
This page describes what we collect when you use 567live and how we keep that data protected. We at 567live take your privacy seriously. When you open an account, deposit funds, place bets on Liga 1 or Piala AFF, play live-dealer tables, or withdraw winnings, you share personal information with us. We handle that information under strict safeguards and clear principles.
Our privacy commitment covers the personal data we collect (name, email, phone, identity documents, payment details), how we use it (account verification, fraud prevention, regulatory compliance, customer support), who has access to it (our staff, payment processors, legal authorities), and your rights regarding your data (access, correction, deletion, portability). We operate 567live in compliance with applicable data protection laws in jurisdictions where we provide services.
We do not sell your personal data to advertisers or marketing companies. We do share limited data with essential processors — payment providers, identity verification services, and regulatory bodies — only when necessary to operate the platform or comply with law. This policy explains those relationships in detail.
Data We Collect When You Join 567live
We collect data in stages. When you register, we ask for your email address, phone number, full name, and date of birth. This information identifies your account and allows us to contact you about your 567live account activity, promotions, or service updates. We verify the email and phone number you provide to ensure they're genuine and accessible to you.
Before your first withdrawal, we conduct identity verification. We ask you to upload a government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or lease agreement issued within the last three months). We use these documents only to verify your identity and confirm you're not on sanctions lists. We store encrypted copies on secure servers and retain them for regulatory record-keeping (typically three years or as required by law).
When you deposit, we collect payment method details: your bank account number or e-wallet account identifier. We do not store full card numbers or full bank details; payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) retain those. We store only a reference token that allows us to process your withdrawals without accessing raw payment credentials.
We log your 567live activity: every bet placed, every deposit and withdrawal, your game history, your IP address and device type, and the approximate timestamp of each action. This activity data helps us detect fraud, enforce our terms, settle disputes, and comply with law enforcement requests. We retain this data for at least three years.
How We Use Your Data on 567live
We use your personal data for six primary purposes. First, account management: we need your name, email, and phone to create and maintain your 567live account, process your logins, and handle account recovery if you forget your password. Second, payment processing: we share limited data with payment processors to enable deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. These processors see only what they need to move money between your account and ours.
Third, regulatory compliance and fraud prevention: we use identity documents and transaction history to verify you are not a sanctioned person, to detect money laundering patterns, and to flag suspicious activity (rapid large deposits followed by immediate large withdrawals, multiple failed login attempts, etc.). We may share anonymized fraud signals with industry partners to help protect other platforms.
Fourth, customer support: when you contact our team via chat, email, or help portal, we review your account history and data to assist you. Our support staff see only what they need to help you — your account status, recent deposits, game history, or transaction details — depending on your question. Fifth, legal obligation: we comply with court orders, regulatory inquiries, and law enforcement requests for data. We disclose data only when legally required and notify you when possible. Sixth, service improvement: we analyze aggregated, anonymized activity patterns to understand which games are popular, which payment methods are used most, and where we can improve the 567live experience.
Our 567live Data Security and Storage
We encrypt all personal data in transit (using TLS/SSL) and at rest (using AES-256 or equivalent). Our servers are protected by firewalls, intrusion detection, and regular security audits. We limit employee access to data on a need-to-know basis and require staff to sign confidentiality agreements. We do not store your 567live password in plain text; we hash it with a strong algorithm so even we cannot recover your original password.
Our servers sit in data centres outside Indonesia. This means your data may be transferred to and stored outside your home jurisdiction. By using 567live, you consent to this international transfer. We maintain the same security standards globally regardless of server location.
We cannot guarantee perfect security. If we detect a data breach (unauthorized access to your personal data), we will notify you and regulatory authorities as required by law. We maintain cybersecurity insurance to cover potential harm from breaches.
We at 567live protect your data with encryption, secure staff access controls, and transparent disclosure of how we use it.
Third-Party Processors and Data Sharing
We share your data with third parties only when necessary. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners mobile banking, local payment, online payment, e-wallet) receive your payment method details and transaction amounts. Identity verification services (external KYC providers) receive your ID documents and proof of address. Fraud detection services receive anonymized transaction patterns and IP data. We require all processors to maintain confidentiality and use data only for the stated purpose.
We do not share your data with marketing companies, data brokers, or advertisers. We do not allow third parties to use your data for purposes other than operating 567live. If we change our processor relationships, we update this policy and notify you of material changes.
We may disclose data if required by law — to government agencies, courts, or law enforcement investigating fraud, money laundering, or other crimes. We respond to legal requests promptly and notify you when possible unless the law prohibits notification.
Your Rights on 567live
We recognize your rights to access, correct, and delete your personal data. You can request a copy of all data we hold about you via our help portal. We will provide it within 14 business days in a standard electronic format. You can also request correction of inaccurate data — if your address is listed incorrectly, we'll update it. You can request deletion of your data, subject to legal retention requirements (we must keep identity documents and transaction records for regulatory purposes, typically three years).
If you believe we are processing your data unlawfully or in breach of your privacy rights, you can lodge a complaint with the data protection authority in your jurisdiction. Services on 567live are available only where local law permits; users in Jakarta, Bandung, Surabaya, and other supported regions should consult local data protection laws for additional rights.
Cookies and Similar Technologies
Our 567live platform uses cookies to maintain your login session, remember your preferences (language, stake level defaults), and detect fraud. These are functional cookies essential to platform operation, not tracking cookies. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may prevent you from logging in or using 567live normally.
Policy Changes and Contact
We may update this Privacy Policy at any time. Material changes are notified to you via email or in-app notification. Continued use of 567live after changes take effect indicates your acceptance. If you have questions about our privacy practices, contact our support team via in-app chat, email, or help portal. We respond within 2-4 business hours on standard inquiries. Services on 567live are available only where applicable law permits — verify your jurisdiction's regulations before opening an account.